Return & Refund Policy
Our policy lasts 30 days. You have 30 days from the date the package arrives to contact us and request an exchange/refund, details below:
*Product images are for illustrative purposes only and may differ from the actual product. Due to differences in monitors and the production conditions, the colors of products may also appear a little different from those shown on the site.
– Please email us: [email protected] for the return address.
Return Shipping Costs
If you return an item and the reason for return is not a result of our error, the cost of return shipping will be deducted from your refund unless your item qualifies for a free return. You will ship the item on your own, you’ll pay the carrier at the time you ship your return.
Read First : ( Below is few reasons you can’t return your item and cancel your order )
You have chosen the wrong size, wrong color, and wrong type of item.
Your order was placed in 8 hours.
CAN I CANCEL MY ORDER?
We can only process cancellations for active campaigns. Call us or send us an email with your order details and we’ll issue you a full refund.
NOTE: We are unable to cancel orders once an offer has closed.
The production process starts quickly, but we’ll do our best to accommodate any changes to your order before it starts being made. For any changes, send us a note before production starts at [email protected]. Be sure to include your order number and details on the change to expedite processing it for you.
Below are a few reasons you will get a full refund:
– Duplicate order, we will cancel and refund one for you in 12 hours.
– Your item(s) has not received within 30 days
– You received a damaged/faulty item, we will priorly solve for replacement orders and you do not need to return item(s). If you still want to refund, we will process the store credit or refund once we receive the returned item(s).
We do not accept refunds for orders not in the above cases
– If you provide the wrong address, and your order is returned to us by the mail carrier, we can reship your order for a reshipping fee.
*Important Nore: Each product has a different size chart, so please check the size chart carefully before ordering. We cannot refund and change another one if you chose the wrong size or color.
CANCELLATIONS AND MODIFICATIONS
You can cancel or modify your order within 12 hours of your original order.
Why? Because we are unable to cancel orders once an offer has closed and the production process has commenced we won’t be able to do anything about it until it arrives at your door in which case you’d send it back and only then would we be able to process the refund.
Please be advised that cancellation or order modification requests to replace a prior, existing or present order using promo codes are excluded from the cancellation policy.